The Cloud: What It Is, and Why It’s Best for Aged Care

April 19, 2021

Our job at Kindly is to figure out which technological advancements matter, and bring them to care providers in a way that’s simple enough that they can get on with patient care without worrying about keeping up with the latest in technological progress.

Cloud computing is one of these advancements. Kindly is built in the cloud, and in this blog we’re going to explain what that means and why we think it’s the future of aged care technology.

What is the Cloud?

In order to understand what the cloud is, we first have to understand how your patients’ data was stored before:

Previously, you would download the software onto your computer - this meant that you would have a ‘copy’ of the software. When you made changes, these changes would only be on your computer, which made it difficult to keep information up to date if you used more than one computer at a time. Everyone had slightly different copies of the software.

To overcome this problem, companies invested in local ‘servers’, which was essentially one big central computer owned by the company that managed all the different copies of the software so all users got the right information at the right time. However, this is expensive to set up and many smaller companies do not want to employ expensive IT staff to manage these servers.

The solution? The cloud!

This is where the software provider not only provides the software but also runs it on their servers in the ‘cloud’ which can be accessed through the internet. This means your company doesn’t have to worry about IT problems and can just focus on enjoying the software experience.    

Now, let’s talk about some of the ways cloud-based systems can be sued to solve problems in aged care.


Updating Data

As we alluded to above, one of the main benefits of cloud computing is the speed and accuracy with which new data makes its way to all users. When a nurse on a home visit enters a note or records the results of a needs assessment, that data is instantly reflected in that nurse’s device, the device of her shift manager at the care centre, and the dashboard of the facility manager who’s attending a conference overseas.



The benefit of having your patient info connected to the internet is that it can – with the right email and password - be accessed from anywhere in the world, and on any device.

There’s no longer any need to wait in line for the only laptop with the piece of software you need, or meticulously track whose device belongs to whom – every staff member just enters their password at the beginning of the shift on any device, and they’re off to the races.



When storing sensitive information on devices or on premises, security concerns can cost operators lost sleep and lots of stress as they try to ensure that all staff are complying with security procedures, and that no-one gets their hands on data that they shouldn’t.

Kindly automatically sorts information based on the logged-in user, so that even a cleaner logging in on a facility manager’s computer will only be able to see the data they need. Kindly’s stores your data incredibly securely – with the same provider that stores data for New Zealand’sCOVID Tracer app and even the U.S. Central Intelligence Agency (CIA).



Unlike other common solutions, Kindly’s cloud platform just works. There is no longer a need to struggle with tech support callouts to troubleshoot on-premises computers – you can trust that the information you need will be there when you need it.


Kindly chooses the cloud because it’s the method that solves the most of our customers’ problems. Unlike earlier technologies, it provides a reliable, secure and mobile way to ensure everyone in your organisation has access to all the information they need, wherever they may need it.