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Users are defined as anybody using the system with a login. These are typically staff members but could also be contractors or other third parties you want to have access. As health information is confidential, the system has been designed to be able to set up different levels of access for our users. These different levels of access are called Roles and will be determined by your system administrator. Based on their role, a user may or may not be able to access areas of the application and see, edit or delete records.
Reports are available to assist in handling large amounts of information. This is typically to spot trends or identify actions that need to be taken.
To create a User click on 'All Features' on the left-hand side bar and select 'Users' under the heading 'Users and Roles'
Creating a user is a simple form accessed by the 'Add User' button from the User table page. The required fields are:
Administrator set passwords are designed to be temporary and the user should be advised to change their password once they receive access to the account.
The roles that you can add are set by your system administrator you may need additional access if new roles have been created in your organisation.
If a user has more than one role they will get all the access from each role. So you may need to apply more than one role to a user depending on what their job requires.
Reports are customised based on your facility but are usually used to assess things like upcoming/overdue care plans, audit results, incident reporting, health equity measures, etc.
Within a report, there are cards similar to the resident profile, which display different pieces of information.
Some reports may have filters available, which enable you to modify the information within the report. These filters will be located at the top of the report
Hovering over graphs in the report may display additional information.
Reports are restricted by your access level, so if you cannot find the report you are looking for, speak to your system administrator.
Reporting calculations are based on UTC time zones; therefore, you may experience some delays for daily reports depending on the time zone
To create a new user in the system, you can follow these steps:
To deactivate a user's account in the system, you can follow these steps:
Deactivating a user's account is a useful tool for managing access and permissions within the system. It can help ensure that only authorized users have access to sensitive resident information and system settings.
To change a user's password in the system, you can follow these steps: